Wednesday, 5 January 2011

Electronic Arts Mobile, Need for Speed Shift and Android.

eamobile

I recently purchased Need for Speed Shift for my Samsung Galaxy S running Android 2.2.  The screen shots looked impressive and the reviews backed them up.

Anyway, I paid my €0.77 for the game and started the download. It downloaded rather quickly, so I fired up the game.  Straight away it instigated a 90mb download which, even on my 15mb pipe, was incredibly slow.  Eventually the download completed and I restarted the game.

Woohoo, there’s the load screen, only a matter of seconds to go… Yeah, only a matter of seconds to go till it force closes! I tried again, it started and got as far as a car selection screen, then it crashed again.  The third time it got as far as the load screen and crashed again.

Now I am used to crashing in Need for Speed, but not before the damn game starts.  I started looking at the latest reviews.  It would seem that I am not the only one having issues.  Many other people, mainly Samsung Galaxy S users, are having the exact same issue.

EA Mobile have been very very quiet on the issue, so quiet that they have said nothing.  From comments in the Android Market, they have not bothered to reply to any emails on the issue.  For the craic, I sent an email off tonight also.  I really don’t expect a reply.

It strikes me as strange that no one in EA Mobile realised that the game did not work on the Galaxy S.  It is one of the, if not the most popular Android handset on the market at the moment.  It also strikes me as strange that the 90mb download pushes one over the allotted 15 minute refund window on the Android Market. 

€0.77 is not a lot of money in the grand scheme of things, but multiply that amount by the amount of downloads and the figures start to build up.  The Android Market lists it as having between 10,000 and 50,000 downloads.  That means €7700 and €38,500 has been spent by users on the game.  Just how many of those users got a functioning game?  It makes you wonder.

Obviously all EA Mobile have to do to rectify the situation is to release an update. Fix the game, make it work and give us what we bought.  Failing that, just refund the money.  It’s quite simple really.

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