Tuesday, 1 December 2009

Indian based Customer Service Centres..

I emailed 3 Ireland with regards to Google Anroid phones....

I got a call back from some bloke in Dehli explaining that I could use Google Search on all their phones... I tried to explain what I wanted, but to no avail. I then mentioned the iPhone to him and he went to off to get information on Windows Media compatible phones!!

Now I know that companies need to look after every little penny these days, but seriously, outsourcing your tech support / sales support to some room in India where the guy cannot understand what you want or what you are saying just frustrates the customer (me) more. In the end, I just gave up.

When my upgrade is due, I will seriously consider switching networks to which ever has an Irish based customer support service.

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2017 in Review

Lots of gigs this year and saw some great acts! It was a busy year!